Today, we are introducing the Reception & Office Management Team:
The Reception & Office Management Team consists of four team members — Amina and Lisa at the reception, Christian, responsible for managing the inventory of beverages and overseeing the package room, and Birgitt, the team lead.
They are the primary point of contact within the office for the majority of our team members and external visitors. Their responsibilities include welcoming our colleagues and guests, ensuring a pleasant working environment, taking care of office supplies, managing various office requests, and organizing events for all team members, such as the summer or christmas party, as well as smaller office events like the BBQ on the terrace. Moreover, they assist anyone with questions or needs.
With a big and busy office like ours, they have a variety of different tasks and responsibilities: At our summer party, they personally handed out 650 festival bags to each team member and they receive about 90 packages a day, which have to be brought to the package room and sorted on the shelves. They are also responsible for distributing greeting cards for birthdays, weddings or other important life events. Last but not least, they ensure that every day more than 900 bottles are replenished in all refrigerators on all floors.
They are in contact with all departments within Westwing and depending on the request we align with different stakeholders.
We asked two team members what they love about their job:
Lisa: “I have been working as a Senior Associate for Reception & Office Management since July 2022. Before joining #Westwing, I worked in retail. Therefore, I was thrilled about my transition to a new role at Westwing, as I definitely enjoy diverse tasks and the contact with international colleagues and external guests. Additionally, I really appreciate my team, as they foster an open and friendly atmosphere. I love coming to our beautiful office and I feel very welcomed here.”
Amina: “I work as a Senior Associate for Reception & Office Management and my daily tasks include providing advice and support to our colleagues, answering calls, handling daily mails, and looking after external guests. Additionally, I’m responsible for food options at the office and planning our company events. I love working with my team because we have open and transparent communication, laugh a lot together, and can also discuss serious topics. My team lead is always there for me and has our backs. At #Westwing, I’m given a lot of responsibility and trust, which allows me to develop myself professionally. All my colleagues are incredibly nice, and it’s fun to sit together for a beer on a Friday evening. Of course, I cannot deny that the benefits, team events, and parties are also quite nice!”
Thank you, Reception & Office Management, for the sneak peek into your daily work!